Stacey S, joining from Dallas, TX!

Any other New Yorkers in the house?!

Hannah from Los Angeles

Brenda from Houston Area

Omar from Tunisia

Hello from Denver, CO :)

Kristi from the Los Angeles area here!

Hi! Tina from SATX here :)

LV Joining from Washington, D.C.

Feel free to connect with me on LinkedIn: https://www.linkedin.com/in/StaceyStringfellow

Marketing week - https://generalassemb.ly/hit-play-tech-conference-2021

All about GA and our programs - https://ga.co/education

Webinar with marketing powerhouses - 7pm ET today (in 2 hours) - https://generalassemb.ly/education/marketing-week-how-they-got-there-a-conversation-with-marketing-powerhouses/online/186922

Hi! Dawn Savidge from near Indianapolis. https://www.linkedin.com/in/dawnsavidge/

Hey Kara, I joined your Facebook group and passed my exam. Great to see you here

Hi Enrique from Argentina

Hi Bec! Congrats!!! SO great to see you here :)

YAY Dee Dee!!

https://www.linkedin.com/in/gabrielazahoranska/

Hi, Stacey!

Heyyyyy

Reminder to unmute as a signal for when you want to jump in next :)

“Community is available no matter where you are” - Briana

Would love to stay in touch as I've just lost my job last week and am looking for a new job. I can be reached atlinkedin.com/in/ruth-stadius-26b3b5147

Lol love that one

No one knows what we do, but everyone feels our presence.

Yesss Stacey!

We have Zoom Q&A available for all your questions! Our speakers will respond to them towards the end of the webinar.

Ahh! I run a peloton group!

Is ‘spin off’ a pun on spin classes, lol

Glad I’m not the only one who caught that Pun :-P

Mentioning your Peloton bike in meetings, Briana? You should ride it in the meetings! :D

Cool story

Briana: “ the human experience is about it's about finding something that a sense of belonging, where you can relate to other people”

Brianna is the G O A T

I'm a CM for Weight Watchers. Peloton is a way of life!

@S I’m waiting on the desk top to do it!

Amazing :D

STACEYYYYYYYY

@Kenzie what’s your group, I’d love to join!

Hey Avani!

InstantPot is a great example of another brand that has done great to grow community both through official and spin off groups! I really think their popularity is directly connected to the communities they have fostered.

Kristi, you're absolutely right.

Glad someone said the “A” word - Authenticity !

Definitely Logan! Authenticity is the word!

“There’s no barrier to entry for building an online community” - Steve

#CopyCat groups

Re: barrier to entry - for many of the communities I love that are for marginalized people - communities have been a refuge and a way to scale support and own the conversation with little resources in the beginning

AMEN TO OWNING YOUR SPACE

💢💢💢💢 How do you see the role of community managers in society in the future?❓❓❓❓

Fitbit is a great community as well.

💢💢💢💢 How do you see the role of community managers in society in the future?❓❓❓❓

I love the question! Would you mind to repost it to Zoom Q&A

Thank you to the panelists! Super helpful .

Will recording be available after?

Yes, we will send it out next week

Yes - was just going to say - specific groups for different personas seems like great idea

Dinner party >>> Frat party

Feel free to connect on LinkedIn! https://www.linkedin.com/in/brianafm

This is what I love about the "Group Expert" badge. It gives those amazing original members a little "Credential" to show them as a leader.

Shoutout to all the managers & leaders out there who will advocate for community! We need to cultivate our leaders and support them in proving our value to the rest of the org. AND, we need to aspire to become leaders ourselves.

Time check - coming up to 10 mins so let’s try to get thought a few more questions!

As a brand, how do you balance brand-related content and supplemental content to keep your community engaged? How do you convince key stakeholders that sales-driving or brand related content cannot be 100% of your shared content?

“Try to prioritize for impact.” - Kara

Join us for more inspiring sessions this week - Marketing week - https://generalassemb.ly/hit-play-tech-conference-2021/marketing-week

Anyone here have suggestions for external tools for responding to & managing customer service & social listening that can be integrated into Instagram, Facebook, and twitter?

Great question! Would you mind to repost it to Zoom Q&A?

This is an excellent mix of thought and experience. Such talent! Thank you!

Hey Jackie!

I’m here for all of the Stacey Stringfellow shoutouts

Hi Steve! This is so good!

Is the Facebook certification free of charge? if not, how much does it cost?

https://www.facebook.com/groups/238949844574724

Thank you!

That’s our learning group!

Ace!

Yaayy!!

Do you want to drop here the link about the certification? Some people were asking in Q&A and here

💢💢💢💢💚💚💚Thank you for this great event ....

Is it this one https://www.facebook.com/community/certification/ , right?

Very helpful Steve!!

This was an amazing event

We would love to hear your feedback! Please fill out this short survey - https://learn.generalassemb.ly/free-event-survey/

You can learn more about the Certification here: https://www.facebook.com/community/certification/

is the certification 600-101?

Yes!

thanks!

Thank you all!!!

I’ll share on LinkedIn!

Thank you all!! And I love Kara's group!

Thanks Kara

Thank you! This was awesome!

Thank you all!

Thank you Briana, Dee Dee and steve